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    Feedback time limit
                     
             

    I'm trying to leave feedback for an item purchased 12 days ago, I get this message: "Unfortunately, this purchase is no longer eligible for feedback. Review other transactions instead."  I asked the AI assistant about this but all it could do is reiterate the Ebay policy that says I have 60 days.  Anyone have a clue as to why I would get this message and not be allowed to leave feedback?

    invadedots
    invadedots
    310View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    Is the item still listed? If the item has been removed by eBay for a policy violation, you will not be able to leave feedback.

     

    See if the transaction appears here:

     

    https://www.ebay.com/fdbk/leave_feedback

                                           
    invadedots

    invadedots

    OP1 year ago
    310View listings

    The item has sold out and is not listed, but I don't think it was removed due to a violation.  When I click on the item in my purchases list they say "The listing below has been updated by the seller, but you can see the item you purchased",  and give a link to the original listing, which looks like the original but now contains an "out of stock" label.    When I click the link you suggested, it says "looks like you're all caught up".   This is not a serious matter - I just wanted to give a good feedback to a good seller.   But thank you for voluntarily trying to help and taking the time to reply.

                                           
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    Is it possible you have already left feedback for that transaction?

     

     

                                           
    invadedots

    invadedots

    OP1 year ago
    310View listings

    I'm sure that I haven't left feedback yet.

                                           
                                                                                     
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