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Feedback revisions
How does a buyer revise feedback given to a seller on eBay?
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Discussions in this board are limited to the original poster and Community Mentors
How does a buyer revise feedback given to a seller on eBay?
inceptions
Mentor5 months agoHi @kdb_8280
You can ask the seller to send you a feedback revision request. See this link for more information:
https://www.ebay.com/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031&st=3&pos=1&query=Viewing%20and%20changing%20feedback%20left%20for%20sellers&intent=feedback%20revision%20request&lucenceai=lucenceai&docId=HELP1054
Don't revise the feedback until after the seller resolves the problem. If a seller tells you that you need to revise the feedback first, don't do it. That's feedback extortion, a policy violation.
Have you opened a Money Back Guarantee case to get your money back yet? If not, here's what to do...
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=3&pos=1&query=Return%20an%20item%20for%20a%20refund&intent=item%20not%20as%20described&lucenceai=lucenceai&docId=HELP1134