Feedback revision request
I have received feedback on an item that Canceled. The item was never shipped. I received negative feedback on this transaction from the buyer.
stating that she tried to return the item because it was the wrong size and I would never reply nor would eBay to her return request she re-ordered the shoes from another seller and has mistaken me for that purchase I received negative feedback because of her mistake I’ve contacted eBay and they can’t seem to understand.
She has replied to my Message concerning the mistake and his admitted and said she was sorry. I still have negative feedback. It is very difficult to get in touch with eBay and talk to someone that understands. This is very frustrating. I’ve been doing eBay for 24 years and this is my first negative. Any suggestions.