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Dear ebay,we really need your help,we have already solved the problems,we have gave our customer full refund,and didn't require buyer to return the item.He has agreed to help us change the negative feedback at Aug 21,so we sent the revision link to him.But after we sent the link,he never replied message and did not help us change the feedback. We contacted the customer many times and I did not get any response. I think this is unfair to us, We were cheated by our customer,so please help us remove this bad review.Username： maj-7256 Comment：Bag is open Item ID：(#403328307000) Thank you
1 comment
mr_lincoln
Mentor2 years agoHi @auto-pros
Sadly, in the past year you have 16 Negative Feedback and 22 Neutral and you appear to be located in China. While Selling auto parts can be a challenge it appears that you need to do some serious work on listing accuracy, sending the correct item and customer service in general. Good luck.
This is not eBay, just volunteers supporting other members.