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FEEDBACK ON PURCHASES
Has anyone else noticed that they keep getting reminders to ask our help on items we buy and go in and try and cannot?
Well EBay has it set up and policy that so much time has to pass before feedback can be supplied. They reps who set up/send these either new not know policy or those sending just do not care cause getting paid for amount sent out daily OR the AI algorithms are broke. I do not need this extra static.
I Hate Amazon because they are just too big, I alway go for the underdog. E Bay is starting to bother me you used to be able to find a number to call a speak to real person.
Today and several times you go to Help and there is not a topic that applies to your issue. So you choose so generic item and get to chat that cannot help as it only answers items for option you felt had to choose. ALL THIS HIGH ANXIETY TYPE FRUSTRATION.
eburtonlab
Mentor1 year ago@brockb
Feedback reminders are generated automatically based on your Communication Preferences.
Feedback is entirely voluntary; positive feedback can be left at any time up to sixty days from receipt of the item or from the last estimated delivery date. Negative feedback for top-rated sellers can be left after seven days; this is to encourage buyers to work things out with sellers before resorting to negative feedback.
If you are having problems leaving feedback, try another browser or another link. Be sure you are choosing valid options for each required section of the feedback form.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/