You can't retract the feedback, but you can revise it to a positive by requesting a feedback revision form from the seller.
Don't do this until the seller has resolved the problem and everything is said and done - particularly as sellers located in China often try to get you to change feedback as a condition of fixing the problem. Then when you do, you never hear from them again.
woodland_gnome
·3 years agoMy mistake, OP's profile went back to the All Received Feedback tab from the Left For Others while I was checking out the seller's.
inceptions
Mentor3 years agoYou can't retract the feedback, but you can revise it to a positive by requesting a feedback revision form from the seller.
Don't do this until the seller has resolved the problem and everything is said and done - particularly as sellers located in China often try to get you to change feedback as a condition of fixing the problem. Then when you do, you never hear from them again.