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feedback
I sold an item and the buyer immediately left me neutral feedback. I didn't mail it yet! How can this happen?
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I sold an item and the buyer immediately left me neutral feedback. I didn't mail it yet! How can this happen?
wooden_flower
Mentor2 years ago@the5satins
You should message the buyer and gently explain that feedback is meant to be left at the end of the transaction. Ask if they would be willing to change it after they receive their purchase and decide they are happy with it.
Do not send a feedback revision request until the buyer has received their purchase and has agreed to change it.
the5satins
OP2 years agoI feel this is an excellent option and I will use it. Thank you for using you valuable time to answer my question. It is very much appreciated. One last note, I was under the impression that you couldn't leave feedback until 7 days has past since receiving the item. I was unable to reach eBay about this question.
wooden_flower
Mentor2 years ago@the5satins
The 7 day period is when the seller is top rated - you can’t leave a neutral or negative until after 7 days.
the5satins
OP2 years agoIt seems as if all sellers are top rated! I don't remember seeing another option then a 7 day wait. Thanks for your response.