feedback

Question

Perfect buying and selling record for a year and feedback is 98%???? why???

house*of*paws · Answer

Hi @dave33wcf

The neg is no longer in your recent feedback summary â€¦ so should no longer be used in calculating your feedback percentage.

eBay sometimes is slow in updating its statistics. If you donâ€™t mind the inconvenience â€¦ you can try to contact eBay and ask them to update your percentage to 100%.

fashionsandbeauty4u · Answer

Hello dave33wcf,

Here is what is posted by eBay next to your feedback score:

"

The positive Feedback percentage is calculated based on the total number of positive and negative Feedback ratings for transactions that ended in the last 12 months, excluding repeat feedback from the same member for purchases done within the same calendar week eBay time.
Note: This could mean that the number of ratings used for this calculation is different from the same number shown in the recent ratings table on the left.
Positives / (Positives + Negatives)
This member's 12 month Feedback ratings
Positives: 48 Negatives: 1
This member's positive Feedback percentage
48 / ( 48 + 1 ) = 98%"

eburtonlab · Answer

It looks like your lone negative is just about to pass the one year mark and should no longer be included in your feedback calculation shortly.

On the positive side, anyone reading that negative feedback comment would likely conclude it was a mistake by the buyer that intended to leave a positive.