Feed Back

Question

How long do buyers have to leave negative feed back I thought it was 30 days and how do you contact e bay cant find a way to speak to a human Thanks

glorybells · Answer

It’s your responsibility to correctly calculate shipping. Apparently you didn’t. eBay doesn’t want disappointed buyers. The buyer was right to leave the feedback.

eburtonlab · Answer

@maxinesdad

Buyers can leave feedback within sixty days of receiving an item or from the last estimated delivery date, whichever is sooner.

https://www.ebay.com/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

You can also try contacting eBay via social media direct message:

https://www.instagram.com/ebay/