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Fee credit for relisting a cancelled transaction (buyer no issue on my end)
Summary: greg48man is experiencing issues with an AI system on eBay that repeatedly offers help with various topics without addressing their specific concern. They had a cancellation issue with a buyer wanting to cancel an Amtrak coupon purchase within 30 minutes. Normally, they would receive a message to relist the item for free, but this did not occur. greg48man is frustrated and wishes to speak directly with a human representative since the 'call you' option is not available.
I am stuck in a weird AI loop: I can help with buying, selling, returns, and other eBay topics. Please tell me how can I help you. That's all it keeps saying. A buyer purchased an Amtrak coupon and then wanted to cancel less than 30 minutes later when I didn't respond immediately. Usually, I get a message to relist the listing for free but that didn't come through. I really just want to talk to a human being about this and the have us call you option is not appearing thanks to being stuck in an AI loop...
greg48man
OP1 week agoIf this has to happen tomorrow, great. I just can't get even get to the point of being able to contact a human being through the regular channels -_-