FedEx stole $77.66 from me by up-charging for packages that were correctly weighed and measured.

Question

I recently shipped 4 packages which we meticulously weighed and measured and FedEx up charged them all for a total of $77.66.They are cheats and liars just like UPS.

sallythehorse · Answer

Hi @startbuttons

Give eBay customer service a call and ask them to add you to the *open ticket. Be ready to provide the agent with the information below:

Seller has been overcharged for FedEx shipping label (March 27,2024)

*Reference ID: ALERT15247

Item ID:

Buyer ID:

Screenshot:

ADDED:

> Current and resolved technical issues

Click on the *customer service link below and select the "Chat with us" option. Answer any automated questions until you're able to request an eBay Agent. You can also select the "Have us call you" option.

*These options are not available 24/7, so you'll have better results trying to contact eBay: Monday to Sunday 5:00 am to 9:30 pm Pacific Time.

eBay Customer Service:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

In addition, you can use Facebook or X/Twitter to request assistance:

> www.facebook.com/ebay

> www.twitter.com/ebay