FedEx shipping adjustments

Question

I recently had a few FedEx transactions get almost doubled after a couple of weeks and was hit with adjustments. I know my original weights and dimensions were correct. Any idea who to contact about this?

comics-scifi-collectibles · Answer

@darthheidi There was an eBay technical issue that caused the Fed Ex overcharges.

You need to contact CS and give the alert number to have your account added to the ticket.

Seller has been overcharged for FedEx shipping label (March 27,2024)

Reference ID: ALERT15247

Item ID:

Buyer ID:

Screenshot:

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/