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Fedex overcharge
How do I get refunded for Fedex overcharge?
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Discussions in this board are limited to the original poster and Community Mentors
How do I get refunded for Fedex overcharge?
sallythehorse
·2 years ago@marthirelan0
Contact Bay Customer Service and ask the agent to add you to the *Open Ticket regarding FedEx labels. You'll need to provide the information below:
Seller has been overcharged for FedEx shipping label:
*Reference ID: ALERT15247
Item ID:
Buyer ID:
Screenshot:
> Current and resolved technical issues
Click on the *customer service link below and select the "Chat with us" option. Answer any automated questions until you're able to request an eBay Agent. You can also select the "Have us call you" option.
*These options are not available 24/7, so you'll have better results trying to contact eBay: Monday to Sunday 5:00 am to 9:30 pm Pacific Time.
eBay Customer Service:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
In addition, you can use Facebook or X/Twitter to request assistance:
> www.facebook.com/ebay
> www.twitter.com/ebay