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Fedex couldn't deliver authenticated bag due to cust not being home to sign- now what?
Fedex attempted to deliver an authenticated bag to the customer 3 times but she was not home to sign for it. Tracking now says it was shipped back to authentication. It has been there for a few days now. What happens next? Do they try shipping it to the customer again, or will it make its way back to me? The customer is getting anxious and I don't know what to tell her!
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