False advertising

Question

Well whats going on. I tryed to explain that this mototcycle part was advertised for a 72 honda XL 250. Well, I sent pictures, of the shop manual,showed them that a built in washer was missing. Well they went to ebay, to my amazement ebay said that I received the delivery. No Return. Does ebay support false advertising. I'm out $44.77 for something I'll trash. I even reported this within hours

lady_madonna · Answer

Are you sure you filed a Return Request and not a refund request? Within 30 days from date of delivery, go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdoesn't match description". Attach a photo. IF your request is approved, the seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item. If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request and ask Ebay to step in.