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Fake Yeti
I believe that I rc'd a fake Yeti. It came in a box. It had a sleeve around it that had a different color listed on it. It is significantly lighter than the Yeti I already own, and it isn't the same size, either. What can be done? Do I just return it? I feel like others should know they are getting a fake.
2 comments
jacbarcollectibles
Mentor11 months agoYou have 30 days from the date of delivery to open an “item not as described caseâ€. This overrides the sellers return policy. Go to your Purchase History and find the item. Then under “More actions†click on “Return item†and then select the reason for the return as “doesn't match description". It may ask you to attach a photo so the seller and eBay can see what was received. After this time has passed you would have to go to your payment source to see what help they can give.
dryophelia
Mentor11 months ago@aprilove
This is a perfect situation to go through the eBay Money Back Guarantee.
Here is a couple links about eBay's Money Back Guarantee (MBG)
http://pages.ebay.com/ebay-money-back-guarantee/
http://pages.ebay.com/help/buy/protecting.html