Counterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.
The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.
It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.
Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.
Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.
As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.
Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.
Instead of reporting the listing, report the seller here:
If I order what I think is a genuine eagle and it turns out to be fake, do you guarantee the sale? The way most of them are listed is that they are genuine, however when they are selling a half the spot price of spot silver, they have to be fake. I noticed these listing seem to emanate from China. Some things are obvious, seems like eBay should protect its customers a little better.
If I order what I think is a genuine eagle and it turns out to be fake, do you guarantee the sale?
I don't speak for eBay; I don't guarantee anything.
eBay has a money back guarantee for items that are not received or not as described. Do you know how to identify a counterfeit silver eagle? You might be able to identify some obvious forgeries with a simple test. But what happens if a very clever forgery passes your test, or you only realize it is fake much later after you have already added it to your stack, or when you try to sell it? eBay's money back guarantee won't help you then.
If a US bullion coin is listed in China selling for half of the spot silver price, those are two very good indications that the coin is not genuine, and you should not buy it.
There is no eBay listing policy rule against a seller silver under spot, and it is not against the rules for a seller from China to sell US coins -- and if eBay ever implemented rules like that, such sellers would probably raise their prices and change their locations to make such listings harder to discern.
It is much better to buy often-counterfeited items from sellers you trust rather than from sellers you don't. Don't wait for eBay to remove suspicious listings from the site -- remove them from your own consideration yourself without relying on eBay.
eburtonlab
Mentor11 months ago@v8logsserv
Counterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.
The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.
It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.
Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.
Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.
As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.
Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.
Instead of reporting the listing, report the seller here:
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
v8logsserv
OP11 months agoIf I order what I think is a genuine eagle and it turns out to be fake, do you guarantee the sale? The way most of them are listed is that they are genuine, however when they are selling a half the spot price of spot silver, they have to be fake. I noticed these listing seem to emanate from China. Some things are obvious, seems like eBay should protect its customers a little better.
eburtonlab
Mentor11 months agoIf I order what I think is a genuine eagle and it turns out to be fake, do you guarantee the sale?
I don't speak for eBay; I don't guarantee anything.
eBay has a money back guarantee for items that are not received or not as described. Do you know how to identify a counterfeit silver eagle? You might be able to identify some obvious forgeries with a simple test. But what happens if a very clever forgery passes your test, or you only realize it is fake much later after you have already added it to your stack, or when you try to sell it? eBay's money back guarantee won't help you then.
If a US bullion coin is listed in China selling for half of the spot silver price, those are two very good indications that the coin is not genuine, and you should not buy it.
There is no eBay listing policy rule against a seller silver under spot, and it is not against the rules for a seller from China to sell US coins -- and if eBay ever implemented rules like that, such sellers would probably raise their prices and change their locations to make such listings harder to discern.
It is much better to buy often-counterfeited items from sellers you trust rather than from sellers you don't. Don't wait for eBay to remove suspicious listings from the site -- remove them from your own consideration yourself without relying on eBay.