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fake reviews
Fake reviews - fastusmotorpart - seller lies and will only give a refund if I provide a fake 5 star review.
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Discussions in this board are limited to the original poster and Community Mentors
Fake reviews - fastusmotorpart - seller lies and will only give a refund if I provide a fake 5 star review.
mudshark61369
Mentor2 weeks ago · Edited@fatpat2011 ,
The seller is lying to you. They are also violating ebay's Money Back Guarantee policy. Go to your purchase history, click on the More actions button. If you have received the item you will see a Return item button click on it, then select the reason for the return from the menu. Do Not file Doesn't fit as a reason, use Not As Described or one of the other reasons. folow through to file the dispute which will show up in your purchase history. The seller wil have 3 days to reply by sending you a return shipping label, or issuing a Full refund. if they make excuses or ask you to close the dispute offer a partial refund, on the 4th day open the dispute and click on the Ask eBay to step in button. A refund from the seller's account will be issued.
The above is covered in ebay's Money Back Guarantee policy open the link below to find out its terms and time frames for taking actions.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
Once you have filed the dispute use the link below to Report the seller use the Blue button in it. Because the seller messaged you saying to leave a positive 5 star feedback, The reason you will need to select is Other which will open a text box. In it write that on the date you received a message from the seller, in reply to a return request, that they told you to leave a positive feedback with a 5 star rating, to get a refund. and to check the messages between you two. You will not be told the outcome of the report but the seller will have consequences for what they did.
https://www.ebay.com/help/buying/resolving-issues-sellers/reporting-item-issue-seller?id=4022