Fake pokemon cards
Hello
I recently ran into a seller that sold me a fake pokemon card. There was no description of it being fake. I also payed retail on what the cards actually is value at, if it where real. I did a little bit of research into other items they are selling and found that they are listing cards here and there as "Card not guaranteed to be real". This is listed way down at the bottom of the full description. Where you need to actually physically go looking for this information. What should I do? Is this ligit to do on ebay?
1 comment
comics-scifi-collectibles
Mentor2 years ago@mgrubeluv802 Counterfeit items are not allowed and the listings can be reported using the report item link.
If you share an item number with the fine print I can report it too.
I am sorry that you had a bad seller. You are covered by the eBay Money Back Guarantee. This not only gets you a full refund but also goes on the sellers record.
You have 30 days from date of delivery to file an item not as described refund request on eBay.
Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
Doesn't seem authentic
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your PayPal account to pay return shipping if they are in another country then ask eBay to step in and help:
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
See this link to the USPS website that shows which countries have delivery confirmation for 1st class international packages.
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International