Fake item
How can I handle a seller that sold me a fake gerber knife? Post says no returns but I feel a refund is due to me because the knife is a fake
1 comment
How can I handle a seller that sold me a fake gerber knife? Post says no returns but I feel a refund is due to me because the knife is a fake
mudshark61369
Mentor3 weeks ago@friendly1942 ,
The seller's no returns policy is overridden by ebay's Money Back Guarantee (MBG) policy. Go to your purchase history click on More actions > Return item > Select, Does not match description and follow through to file the dispute. The seller will have 3 days to either send you a return shipping label or issue a full refund, if they do not do that or make excuses on Day four go to the return and click on the ask ebay to step in button. Open the link below for more info.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
You should have checked that seller's feedback profile before buying from them.