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Fake ball
Hi,
My son ordered a Jabulani soccer ball recently. It wasn't a Jabulani ball, and it wasn't the ball in the listing. The seller agrees to us returning it but isn't providing a shipping label. They want us to pay to return it to a place in Pakistan. This is the only address provided even though they said earlier that they would provide a US address to return it to. It also came from a place in New Jersey.
When I try to contact Ebay, the AI contact chat just tells me "Yes, they'll accept it. Please return."
Do I really have to return this fake ball at my expense to Pakistan? Shouldn't they provide the shipping label?
1 comment
lady_madonna
Mentor4 months agoNo, you do NOT have to return at your expense.
If you filed a Return Request with a valid reason, and the seller is not providing a prepaid return shipping label, you can ask Ebay to step in to help you: