I recently purchased AirPods from an eBay seller who advertised them as genuine Apple AirPods. Upon receiving the item and experiencing some software issues, I took them to an Apple Store's Genius Bar, where an employee confirmed that they were counterfeit.I attempted to return the item, but the seller declined my request. I've read that I can ask eBay to 'step in' and help, but I don't see that option on the return page. I waited 3 days after creating the return as I read that may be the issue....

Fake Apple product canâ€™t return | Ask a Mentor

Fake Apple product canâ€™t return | Ask a Mentor | eBay Community