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Failed to receive and item or refund
Never had this happen. Never received my item or refund. He kept communicating with excuses and even said he was sending another item and then said a refund and I gave him the benefit of the doubt and now went past time for Ebay to do anything. What options do I have as it has been over 60 days due to his lying and my good nature .
6 comments
eburtonlab
Mentor2 years agoBuyers have thirty days from the last estimated delivery date in which to file an "item not received" claim with eBay. The seller would have three business days to provide tracking that shows delivery; if not, the buyer can ask eBay to step in and refund.
After that thirty days from the last estimated delivery date has passed, the buyer may still have recourse through the payment method. PayPal and many credit cards offer up to six months protection from the date of purchase.
divi0_1
OP2 years agoThank you That was my next step to try and reverse the charge. I appreciate your input.
eburtonlab
Mentor2 years agoYou are very welcome. Good luck!
divi0_1
OP2 years agoOkay I guess I have one more question the seller replied to my negative revue and lied like hell saying he sent me two items and refunded my money. Is there a way to rebut or to reply to that. I saw several other negative reviews and he responds very similar. This guy is just really bad news and people need to know about him or her.
eburtonlab
Mentor2 years agoMy experience with feedback as far as replying or getting comments removed is quite limited.
If you do not get a reply from another mentor here, you might try asking about feedback on the Buying board where lots of experienced buyers can share their insights and offer suggestions.
https://community.ebay.com/t5/Buying/bd-p/bidding-buying-db
divi0_1
OP2 years agoThank you again. I have posted another question. This person needs to be stopped as I am so upset I may not do anymore purchases. I guess I am just too trusting.