Failed payment transfer

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Had an offer on an item accepted but payment transfer failed. Ebay sent an email sending me back to checkout to try transfer again. Transfer failed because ebay is saying item no longer available. The contacted buyer is saying he is waiting for payment from me. Thoughts on how to proceed?

mamcn_38

7 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

jtzvwbug

Mentor1 year ago

🐞 Community Volunteer | USA |160 View listings

@mamcn_38

Here are some things you can try if the seller is telling you the item is still available:

Troubleshooting payment errors

If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:

Check you've entered your payment details correctly
Make sure your billing address matches the address on your payment method
Try checking out on another device. If you're using the eBay desktop site, try checking out on the mobile site or app, or vice versa
Try checking out on another browser. You can also try signing out, clearing your cache and cookies, and signing in again before trying to check out again
Make sure your payment method hasn't expired. For example, if you're paying with a credit or debit card, check the expiry date on the card
If you're using a new credit or debit card, you may need to activate the card before you can use it. We recommend contacting your bank or card issuer for instructions
When you place an order for items from different sellers on eBay, you may see duplicate pending charges appear in your credit card or bank account. Donâ€™t worry, this doesnâ€™t mean youâ€™ll be overcharged. These payment authorizations are not charges, and will typically be removed from your account within a week. In some cases, your bank may take up to 30 days to remove these authorizations