failed appeal on ebay cancelling a listing
Summary: wolfdays shared their experience with a failed appeal regarding a canceled eBay listing. disneyshopper engaged with them, leading to a brief interaction where wolfdays made additional remarks but did not provide further information about the listing or the appeal process.
I listed an obviously empty plastic container that a veterinary drug company sent my office as a freebee with their logo and the listing photo showed the item. Ebay cancelled the listing saying it violated their prescription drug policy. They then denied my appeal which was that the item was obviously an EMPTY container - no drugs involved, still saying it violated the prescription drug policy. You can sell empty pill vials, old medical tins, medical bottles - as long as they are empty - no drugs. How can I get through to them that this is an empty container that never even had medicines in it? There's no way to reply to their rejection letter
disneyshopper
Mentor4 months agohttps://www.instagram.com/ebay/
Send a private message with your name, ebay user ID, email address, and briefly explain your problem. Someone will contact you in a couple of days.
wolfdays
OP4 months agothanks for replying - but I do not have an instagram account, and am unable to get onto the instagram site. Is there another way of replying?
wolfdays
OP4 months agothanks for replying but I do not have an instagram account. Is there another way of replying?