@thethriftypickle You received the wrong items? if yes then just file a return request case. The seller will have to pay return shipping and refund you 100%. The seller will then have to work out the problem with Fed Ex. OR do the packages show delivery to somewhere other than your address?
This is what to do if you DID received the wrong items>
The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request for most categories AND 3 days for Trading Cards.
Here's what you need to do:
Open a return with the reason doesn't match description or photos.
Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.
comics-scifi-collectibles
Mentor5 months ago@thethriftypickle You received the wrong items? if yes then just file a return request case. The seller will have to pay return shipping and refund you 100%. The seller will then have to work out the problem with Fed Ex. OR do the packages show delivery to somewhere other than your address?
This is what to do if you DID received the wrong items>
The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request for most categories AND 3 days for Trading Cards.
Here's what you need to do:
Open a return with the reason doesn't match description or photos.
Select the return item button on this page:
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=
4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.