Locked
Discussions in this board are limited to the original poster and Community Mentors
Expired warranty
I sold a New, never opened or used Laptop in a factory sealed box, but the manufacturer’s warranty expired at the time that the buyer bought it. He is requesting a Refund claiming that the laptop was not New because the warranty has expired. How can I handle this? What are my options? Thank you.
1 comment
rfmtm
Mentor10 months agoIf you want your item back before refunding accept the return, don't risk losing your item and money.
Did you listing indicate that there was no longer a warranty? Regardless, "NEW" now generally means it is the same as coming from the manufacturer, which would include the factory warranty.