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Expired candy after expired candy
I purchased a total 7 jumbo reese from seller and her post shows 11/26 expiration and recieved got 5/26 expiration. . Ebay sent me to contact seller she was nice and said she would replace the candy with better batch. And make big box to male make up for this. She sent again w regular size candy and those as well expired 8/26 ebay still makes me wait on seller to correct this for 3rd time. I believe I deserve a full refund. Or what should I do. I send request for refund
1 comment
eastlaneave
Mentor3 weeks ago@cuevasluis592
I am sorry that happened!
You should open a Return Request. The reason could be "Different from what I ordered > Didn't Match Description" if the item you got was not what was shown and described. (It wasn't described as expired)
You can open your return request here. Just click the photo and follow the instructions.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
-- You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
If the seller doesn't provide a refund or a valid return label after 3 full business days; you will be able to Ask eBay to Step In
-- Here is a help page where you can learn more:
https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667
Do not close your return request until you either have your refund in hand or you have the replacement item. Do not close it because the seller promises you something.