EXPENSIVE PURSHASE

Question

NEED TO CONTACT SELLER AND NO REPLY AND NOTHING FROM EBAY HOW CAN I CALL THEM

fashionsandbeauty4u · Answer

@dbaillie74

I'm only guessing here, but in looking at your recent feedback you left for Sellers, it appears you received a part that you are not happy with and are trying to work with the Seller on a replacement. Is that the issue? If so, rather than waiting on the Seller to send a replacement, you could open an Item Not as Described refund request. That Seller offers free returns. You have a limited time to do that though.

If that's not the issue, you could message eBay on their Instagram page. That is staffed Monday-Friday, 6am-6pm PST. Or you can request a call back from eBay.

https://instagram.com/ebay/

https://ebay.com/help

disneyshopper · Answer

Go to your Purchase history and locate the item. Look at the estimated delivery date. When it is at least 1 day past that date, but not more than 30 days past, you can file a refund request for Item Not Received. The seller will have 3 days to respond with either a tracking number showing Delivered or refund you in full. If the seller does neither, on day 4, go back to the case and click Ask ebay to step in, to force the refund.