Expedited step in for refund

Question

If the seller has been 100% non responsive, the item has been removed for policy violation- why do I still need to wait 4 days before ebay will step in. Clearly I’m due a refund. & the seller is awful. And to make matters worse. Times 2. I choose a different seller with the same item, made the purchase & now I’m not hearing from them either! This has been such an unfortunate experience & I’m not sure I can ever use this site again.
I have a child at home that I was hoping to surprise with a gift and now I’m empty handed and out a lot of money.

comics-scifi-collectibles · Answer

@gi699979 You can try contacting customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://www.instagram.com/ebay/

6am to 6pm PST