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    How do I get the seller to give me a return address? He agreed to an upgrade but will now answer me now with an address to return my original purchase.

    kie-1529
    kie-1529
    1View listings
    Posted 11 months ago·Last reply 11 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    eastlaneave

    eastlaneave

    Mentor11 months ago
    ~Community Mentor~4603View listings

    @kie-1529 

     

    You should open a Return Request. 

     

    You can open your return request here. Just click the photo and follow the instructions.

    https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041 

     

    You will be able to print a label from here https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066

     

    -- You can check the status of your case here: 

    https://www.ebay.com/help/ip?topicId=4667

     

     

    -- Here is a help page where you can learn more: 

    https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667 

     

     

     

    Do not close your return request until you either have your refund in hand or you have the replacement item. Do not close it because the seller promises you something.

     

                                           
                                                                                     
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