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Ethics
Ebay let a seller back out of an accepted deal with me. They favour their sellers. You are screwed.
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Discussions in this board are limited to the original poster and Community Mentors
Ebay let a seller back out of an accepted deal with me. They favour their sellers. You are screwed.
eburtonlab
Mentor2 years ago@unclebuck45
eBay cannot force the seller to ship anything. eBay can only ensure that the buyer gets the money back, and if appropriate, the seller may lose account privileges.
What reason did the seller cite for cancelling?
If the seller cancels as "out of stock" or "lost or broken", the buyer is refunded automatically and the seller gets an account defect.
If the seller cancels for another reason, the refund is still automatic and the seller does not receive an automatic defect, but the buyer can report the seller for cancelling for an inappropriate reason, and the seller earns a defect that way.
https://www.ebay.com/help/action?topicId=4850
Sellers that cancel for inappropriate reasons tend not to sell for very long on eBay before running into the consequences of their actions.
What kind of feedback for selling does your seller have for selling? You can avoid many issues by choosing to only do business with sellers that have a proven track record of delivering what was sold and that have sold similar sorts of items before. Avoid new or unproven sellers, sellers with a pattern of serious negative feedback, or sellers that have drastically changed behavior or that have unexplained gaps in selling feedback.