Locked
Discussions in this board are limited to the original poster and Community Mentors
Empty Box received
I recently sold an item and the buyer is now telling me that they received an empty box. I shipped it UPS and it was delivered and signed for on Feb 19th. They use a service called My US which I am not familiar with. The buyer is stating that their agent checked the box which he (the buyer) picked up on Feb 26th. His tone is not great, as if he thinks I shipped him and empty box. I advised him of the tracking and asked him if the tape was intact. he did not asnwer my question and open a case stating he did not receive his item What should I do?
0 comments
