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Email Error
Hello,
I was instructed to send the requested information to customerservice@ebay.com. However, when I tried to send the email, it was returned as undeliverable with the message “Address not found – 550 #5.1.0 Address rejected.
Any suggestions for another email address?
3 comments
comics-scifi-collectibles
Mentor1 week ago@bulbas*closetco eBay does not have email address to contact directly. As @mudshark61369 stated phone numbers or email you found on line are not valid, they might actually lead to a scammer.
I recommend asking your question here first. We can help with most buying and selling question and save you the frustrations of dealing with the bots. We are experienced buyers and sellers that know eBay policies and procedures.
Or if you prefer>>
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebay/
6-6 Pacific Time M-F
mudshark61369
Mentor1 week ago@bulbas*closetco ,
Did you try contacting ebay customer service through a site or phone number you found online? If you did, you were not chatting/speaking with anyone connected with ebay. The only way to chat/speak with an ebay rep is to go to the bottom of any ebay page look to the right for the
Help & Contact header click on it, and click on the Contact us option, fill in the reason for contacting them and then select chat or speak to a rep and request a call back.
What was the issue you wanted to contact customer service about? eBay's customer service reps work for a 3rd party Call/Chat service. The reps can only reply to questions about issues covered by the playbook they receive, which doesn't cover all of them. At times they give out bad advice or hang up if they can't figure out what your issue is. If you post what your issue is here we can probably help you since we are all very experienced buyers and sellers who know ebay's policies and how to apply them.
krazzykats
Mentor1 week agoContact eBay | eBay