Email address associated with the wrong account

Question

Hello,My email address appears to have been incorrectly associated with an account on your website belonging to another person.I have never created or used a EBay account. I never received any activation email for the validation of the email address.While investigating the issue, I reset the password to verify it was a legitimate account, so the original owner might've been locked out.Please suggest how to proceed, so that my email address won't be associated with it anymore, and the original ow...

eastlaneave · Accepted Answer

@crde-84 If someone created an account with your email address, they don't need to recreate access.If the person is a family member, the email on the account can be changed from your email to their email address, as long as it doesn't have your name on the account.You want to talk with Trust and Safety at customer service.Please call 866 961 9253 it is a dedicated line for customers who may have experienced fraud on their account If this number does not work, you can have eBay call you, hereStar...