Edit a locked listing
Hello community,
This is my first post , I need some help on editing a locked listing that has 28 views and 3 watchers.
I need to change the title and the description - I need to change the color - my title and description have the wrong color.
What is the best thing to do?
Seems that Chat assist and telephone are not available.
thanks!
2 comments
sanchertx
OP2 weeks agoThanks ! this is very helpful - I will give them a shot/
eastlaneave
Mentor2 weeks ago@sanchertx
If your listing is active, you'll need to revise it to change the title, item specifics
Do you have a Best Offer on the listing? You'll either need to decline the offer or let it expire before you can revise it.
You can't revise the listing if
- There's an outstanding Best Offer (including Counteroffer or Offer to Watchers) on the listing, or
- It's an auction, and there are less than 12 hours left, or
- It's an auction and there's a bid, (although you can add up to a total of 24 photos and/or a supplemental description comment, and lower the Reserve price until the last 12 hours), or
- You are at your listing and selling limit
You can see your personal selling limits, and you can request a limit increase here:
https://www.eBay.com/help/selling/listings/selling-limits?id=4107
You can END your listing and relist with the settings you want, even if there is a Best Offer.
~~~~~~~~~~~~~~~~~~~
TO REVISE AN ACTIVE LISTING
--Here is how to revise a listing:
Click this link
https://www.ebay.com/help/selling/-/-/revising-listing?id=4356
Then click the photo of your item and follow the steps.
~~~~~~~~~~~~~~~~~~~
TO END YOUR LISTING
If you need to end your listing:
-- Here is a help page where you can learn about ending your listing, and ALSO, you can find your listing and end it, right here.
Just click the photo of your item and follow the steps:
https://www.ebay.com/help/selling/-/-/ending-listing?id=4146
If you end an Auction with bids, you will still pay the final value fee.
If you are at your listing and selling limit, you won't be able to relist right now.
~~~~~~~~~~~~~~~~~~~