Thanks for your reply. You are correct. I had put a a website URL as a description of the item. AI is not smart enough to realize the difference. Anyway after I sent them a human explanation they allowed it to post.
Thanks for your reply. You are correct. I had put a a website URL as a description of the item. AI is not smart enough to realize the difference. Anyway after I sent them a human explanation they allowed it to post.
Thanks again,
Mike
@cobrablues If the bots remove it again do NOT relist with the URL or you can be suspended. Agents will sometimes approve listings after they have been removed but they can't reset the bots.
comics-scifi-collectibles
Mentor5 months ago@cobrablues
I understand how frustrating this. You have to be a bit of a detective and think like a bot to figure out what is causing the false flag.
The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing.
Here are things to look for and edit to solve this:
1) Does your description mention "PayPal" if so, remove that.
2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.
3) A series of 7 or 10 numbers that looks like a phone number?
4) An @ sign in the description?
5) A misplaced period example fitbit.ly lets go.to the mall
6) The word PO Box, Street, Avenue, or other things that could be part of an address?
7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.
If you can see your listing on this page you should be able to revise it>
https://www.ebay.com/sh/lst/active/contact-info
Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297
https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=43...
If you can't figure it out from the above, can you copy and paste the description into this discussion so I can see it?
cobrablues
OP5 months agoThanks for your reply. You are correct. I had put a a website URL as a description of the item. AI is not smart enough to realize the difference. Anyway after I sent them a human explanation they allowed it to post.
Thanks again,
Mike
comics-scifi-collectibles
Mentor5 months ago@cobrablues If the bots remove it again do NOT relist with the URL or you can be suspended. Agents will sometimes approve listings after they have been removed but they can't reset the bots.