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eBay's new size fashion socks requirements – has anyone received an actual solution or official update?
Summary: knusperkeks_nm expresses frustration over eBay's recent changes to size requirements, which have made it difficult for their brand to list products accurately due to incompatible sizing options. They highlight problems with standardized size values and inconsistent logic between men's and women's socks. comics-scifi-collectibles suggests workarounds like specifying sizes in titles and descriptions and uploading size tag photos, but knusperkeks_nm argues these are impractical for large-scale sellers using automated systems. There's a call for more effective solutions from eBay, as the changes affect many sellers and could impact product availability.
I work for one of the larger premium brands in our segment, and for several years we have been one of the top sellers in the sock category on eBay.
That is why the recent changes to eBay's size requirements are extremely difficult for us to understand.
Basically overnight, the permitted size values were standardized to such an extent that a large number of our actual product sizes no longer fit into eBay's new sizing system. Products that we have been selling correctly for years can now no longer be relisted or activated simply because their genuine manufacturer size is no longer accepted.
What makes this even more confusing is that eBay's own sizing logic does not appear to be consistent. For example, different size ranges are available for women's socks compared with men's socks, even though the actual shoe sizes obviously overlap.
For established brands and manufacturers with fixed and proven sizing systems, this makes very little sense and in some cases makes it impossible to list products accurately.
We have contacted eBay several times and asked them to reconsider these changes or at least provide a way for sellers to continue using the correct manufacturer sizes. Unfortunately, so far we have not received a genuinely helpful or specific response.
And judging by the comments in this community, we are clearly not the only seller affected. Many long-standing sellers seem to be facing exactly the same issue.
What is particularly disappointing is that sellers, top-rated sellers and businesses that have been selling on eBay for many years currently seem to be left alone with this problem. Feedback is supposedly being forwarded, but there still does not appear to be a clear solution or even a proper explanation.
Unfortunately, eBay is increasingly becoming a very difficult marketplace for professional sellers to work with. If something as fundamental as the actual product size can no longer be entered correctly, this is ultimately bad for both sellers and buyers.
Has anyone here received any new information from eBay? Is there an escalation route or a specific department/contact that can actually review this issue properly?
It is difficult to understand how hundreds of sellers can raise the same concern, yet an obviously problematic rule can remain unchanged simply because an internal decision has been made.
I would really appreciate hearing whether anyone has received a meaningful response or found a way to escalate this issue.
Best regards,
comics-scifi-collectibles
Mentor1 week ago@knusperkeks_nm I understand that this is frustrating.
eBay wants the size filters to be universal so what you have to do is pick a size on the listing item specifics that you feel is the best option.
Then you state the size range in the title and the description so that the sizes show up in search.
You can also include a photo of the manufacturers size tag.
Size requirements>
https://pages.ebay.com/listing-sizes/
knusperkeks_nm
OP1 week agoI think eBay really needs to think through the practical consequences before suggesting solutions like this.
For professional fashion sellers, this is simply not a realistic approach. The vast majority of larger sellers work with integrations, middleware and service providers. Product data is transferred automatically and, especially with variation listings, titles and descriptions are usually maintained on product level — not individually for every single size variant.
So if we add a size to the title or description, that information will be shown for all variants, which would potentially make the listing even more inaccurate for the customer.
And suggesting that sellers should upload a photo of the manufacturer’s size tag is not a scalable solution either. Are large sellers now expected to create individual size-tag photos for potentially hundreds of thousands of SKUs? In our case, are we supposed to create photos for 300,000 SKUs just to compensate for a sizing system that no longer supports the actual manufacturer sizes?
Would that really be considered a solution?
This change affects a huge part of the fashion seller community, especially sellers working through integrations and automated feeds. In my opinion, responses like this are unfortunately not very solution-oriented because they ignore how professional marketplace integrations actually work.
The real issue is not that sellers do not know how to write the size somewhere else. The issue is that eBay no longer allows the correct manufacturer size to be submitted in the designated size field.
That is the part that needs to be reviewed.
It is honestly quite surprising how lightly such a fundamental change is being handled when it affects so many long-standing and professional sellers.
It will also be interesting to see how eBay plans to handle the situation if sellers with thousands, or even hundreds of thousands, of items simply stop selling on the marketplace because their products can no longer be listed correctly.
Fewer sellers and fewer listings ultimately also mean less choice for buyers and potentially less demand for eBay itself.
comics-scifi-collectibles
Mentor1 week ago@knusperkeks_nm I don't sell clothing but I strongly disagree with this change because of the reasons you mentioned.
All you can do for now is list as eBay has said and also use the ? mark on the lower right of the listing page to give eBay feedback on why this is a bad idea.