Hello, I am a seller with a very high rating. I sold an item, Vintage Avon Talc Powder, UNOPENED. All my items are No Return since I am just trying to clear out my SIL's closet and I don't want the stuff. Anyway, this Talc Powder was NEW, NEVER OPENED. Buyer purchased it, then complained to EBAY that the powder smelled diferent from what she was used to and that she believed that the powder had been removed and replaced with something else.! Ebay said I had to...

Hi@ckoala40 Don't take it personally that the buyer didn't contact you. Most buyers do not and there is no need to. Opening a return is not an attack on your honesty - it's simply the first step in the process to get the situation resolved. Glad you took care of your buyer and now you can put it behind you.

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