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Ebay's authenticity team damaged a gold ring that I had sold .
Hello Community,
I sold a Solid Gold Class Ring which was returned to me by eBay's authenticator team due to a difference between the ring's stone and the description of such a stone on the listing. I received the ring all scratched on the band girdle and inside of the band made by a tester guy. Although is genuine 14k solid gold, the condition caused by the scratching is going to affect a new selling price. I tried different venues on the eBay website to make a claim but there is nothing there that helps in that situation.
Could anybody please advise me about how to get compensation from eBay?
Sincerely,
tutorus
1 comment
disneyshopper
Mentor2 years agoTo contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.
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