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eBay's AI customer service is WORTHLESS. I've spent 37 minutes trying to get to a live person HELP
eBay's AI customer service is WORTHLESS. I've spent 37 minutes trying to get to a live person and there is no way to get to a real person or request "call me." Please HELP
2 comments
eastlaneave
Mentor9 months ago@mac1948
You can ask questions right here to get an answer for many questions. Just reply with the question or start a new topic with specific title.
-- How to Have eBay Call You --
There is no incoming phone number for buyers or sellers. If you want a call back from eBay Customer Service, here is how to get a call:
Start at an article close to your question (you can look from here: https://www.ebay.com/help/home)
Scroll to the Bottom of the page similar to your question
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Selling" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You†(or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
mac1948
OP9 months agoThank you so much. Since the pandemic eBay has been terrible and gone downhill. Wish it was the "good old days!"