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    Ebay withholding funds from seller because buyer "doesn't remember " purchasing. Case open by buyer
                     

    Ebay has seller funds for almost 2 months. Where is the seller protection.  Why such a long time interval. Ebay won't give further information except wait. What is their policy to protect the seller. Put of merchandise  and $

    kdm323
    kdm323
    1426View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    fashionsandbeauty4u

    fashionsandbeauty4u

    Mentor1 year ago
    eCommerce Specialist4805View listings

    @kdm323 

    It sounds like your Buyer opened a chargeback with their bank. If so, eBay needs to put a hold on the funds for that transaction until the Buyer's bank makes a decision. EBay usually notifies the Seller that the decision from the Buyer's bank takes eight weeks. 

     

                                           
                                                                                     
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