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Ebay: Unfortunately, this seller won't send this item to Germany...
Summary: A participant started a discussion about issues with a seller on eBay who won't ship an item to Germany. stuff4divas acknowledged the advice provided by another user and suggested an eBay link for more information. There was also interaction between 1tombaker1 and fashionsandbeauty4u, but the details were not provided.
Ebay is a total STONE WALL! Keeps looping to FAQ etc. The IA bot is completely brainless! Tied contacting support, no live chat( errorred out, then only offered phone call) and phone support won't opt me out of recording and AI training as required under California law!
My international buyer can't buy my item! He receives this message: "Unfortunately, this seller won't send this item to Germany."
This dispite me changing my settings (which are not at all clear how to set!) in my shipping preferences and being enrolled in international shipping.
I would include a screen shot of my current shipping settings, except there doesn't seem to be a way to paste in a picture!
I'm trying to apply international shipping to a currently active posting. I don't see anything for international shipping when I try to update the listing.
stuff4divas
Mentor4 months ago@1tombaker1 you have been given proper advice by @fashionsandbeauty4u , but if u desire to have more details, here is the ebay link>
https://www.ebay.com/sellercenter/shipping/ebay-international-shipping#update-your-current-listings-today
fashionsandbeauty4u
Mentor4 months ago@1tombaker1
Buyers will see this message when the item they want to purchase cannot be shipped to their country due to that country's regulations.
Germany has very strict policies, especially regarding packaging. In looking at just two of your listings, the candle can ship there, but not the USB hub.
In these cases, it's the item itself that is blocked not the country. The block comes from the eIS program.
You could try to ship the item directly to the Buyer, but you will lose most of your Seller Protections.
1tombaker1
OP4 months agoI'm not even sure I have my shipping settings right. Whoever designed the UI needs to make things clearer. I have the main toggle switched to on. And I a have a check in the box for Europe. So does that mean I am including Europe or excluding Europe? Not logical at all!
fashionsandbeauty4u
Mentor4 months ago@1tombaker1
When you are enrolled in the eBay International Shipping Program, there is no need to exclude any countries.if you go to your Account Settings>Shipping Preferences, there is the toggle to opt in or out.
I would uncheck the Europe box.