eBay unable to verify my 10 year old account
I am trying to sell for the first time. I have been using eBay for 10 years now. However, when I tried to list an item for selling, it says I cannot be verified. I called eBay they said there is no way to verify me and I should open a new account.
How does this make sense? How would they even verify the new account in the first place if they cannot verify this account?
Please advice.
I prefer using my current account and not creating a new one. Why can't eBay send me a verification code to my address?
2 comments
lady_madonna
Mentor3 years ago@arif.a7med
How did you "call Ebay?". Ebay Customer Service does not have a direct phone line.
If you want to sell on Ebay using the account you posted with, you will need to register your account as a seller:
Register as a seller:
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
You will need to provide the following:
To verify your bank account, Ebay will need:
arif.a7med
OP3 years agoThanks for your reply.
I spoke to them because they called me. There is a contact us in the page when it says I cannot be verified. And I can choose to be called back.
I was never asked for any documents online and apparently now I am being told I need to get a new account.