Ebay tells me my advertisements are blocked

Question

Ebay tells me my advertisements are blocked because they are trying to sell off ebay. 100% LIE. There is, never has been, nor any reference to in my ads to sell off ebay. I cannot contact anything but ebay HORRID AI chat that gives me stupid options that do not apply, then locks me out until I click on something stupid like "how to cancel a shipment" that has nothing to do with the issue. I tried typing agent but instead it gives me the stupid menus before it can give me an agent. No wonder noth...

eastlaneave · Answer

@quality-asap

The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing, or that you are selling something that requires a password.

Here are things to look for and edit to solve this:

1) Does your description mention "PayPal" if so, remove that.

2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?

If so, remove those.

3) A series of 7 or 10 numbers that looks like a phone number?

4) An @ sign in the description?

5) A misplaced period example fitbit.ly lets go.to the mall

6) The word PO Box, Street, Avenue, or other things that could be part of an address, like a City and State?

7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.

Here are the policies that apply

https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297

https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=4373

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eBay doesn't have an incoming phone line for either buyers or sellers. However, you can have eBay call you, here
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.