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Ebay suppoting scammers
Had a scammer not ship my item. Asked for refund. They denied it gave me a bogus tracking number. I left negative feedback. They gave me another tracking number. Then gave meat refund. Item never arrived. Then third tracking number appears and shows it delivered, but not to my adress. Ebay deleted my feedback. I've tried reporting them but have been unsuccessful.
1 comment
mr_lincoln
Mentor8 months agoHi @paloduroranchsupply
Wow, it sounds like a novice criminal is trying to execute the False tracking number scam and not doing a very good job. We see this scam on a regular basis and below is what we share with members.
Unfortunately, you have fallen prey to the False tracking number scam. You filed a claim through eBay that you did not receive the item but since tracking showed it was delivered, they ruled against you.
You need to get a document from the Post Office stating that the package was not delivered to your address and then contact eBay with that information to prove delivery confirmation was to a different address than yours. Make sure you tell eBay it was a False tracking number scam.
We recently learned that many of the links we post to Request a call back are now simply forwarding members to eBay's Customer Service "How can we help you today?" page (link below). On that page members have to complete numerous choices before being given ways to be in direct contact with eBay. Depending on the subject, representative availability and other factors requesting a call back may or may not be possible. Chat or an email may be provided. If you get a Chat box Type “AGENT in the box. You can also contact eBay through Social Media if you have accounts there
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
If for some reason eBay does not refund you then you will have to pursue a dispute with your card company or PayPal. Just know that if you do that eBay will not support you at all if you run into issues with the dispute.
Make sure you report the Seller: Report an issue with a seller | eBay