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Ebay stole my product, my money, and then suspended my account when I tried to resolve the issue
I sold several gaming items in a lot for around 450$. A few hours before it was delivered, the buyer sent a notice to ebay saying they didn't receive the item, and refunded him the whole $450 (taking it from me). I received delivery conformation a few hours later, and the items I sold were then posted on the buyers page for sale, showing that they clearly received the items.
I contacted ebay the next day and explained what was going on, and they said they would look into it, but heard nothing back for several weeks. when I contacted them again for a follow up to see where the resolution process was at, they said they canceled the ticket because I waited to long to contact them and refusing to assist me further.
After requesting a supervisor and pressing the issue (as I contacted them well within the required time) my account was permanently suspended, only to be reinstated a few hours later with an apology that the suspension was a mistake. But afterwards, all records of the sale were deleted from my account.
Ebay effectively stole my product, stole my money, and covered it up. DO NOT USE THIS SERVICE.
