Ebay Standard Envelope Tracking & Scanning

Question

Whats the deal with Ebay Standard Envelope for shipping baseball cards? Some envelopes don't get scanned at all and tracking never updates as shipped. Talked to local post office their not sure who's tracking number it is and when they try to scan it, it does nothing. Causing confusion for buyers and looks bad for sellers. 50% chance if you get any tracking at all. Seems like the Post office doesn't want to hold up their end of the deal.

comics-scifi-collectibles · Answer

@mattyscardstore eBay Standard Envelope is a Metered Mail shipping method and the tracking can only be read by the sorting equipment. You can't look it up on the USPS site like regular tracking you have to use this tracking tool> https://www.trackmyshipment.co/

If a buyer files a not received refund request then you can file an insurance claim to get your money back. See this link>

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=1&query=eBay%20standard%20envelope&intent=eBay%20standard%20&lucenceai=lucenceai&docId=HELP1689#section6

For future shipments I recommend dropping your envelopes in the metered mail box at your post office.

You can also review this post by a fellow Mentor that has screenshots of proper packing as the envelope must remain flexible enough to easily bend around standard coffee mug to be read by the sorting equipment. The example is for coins but the same rule applies for post cards and trading cards. A high volume card seller said that he uses a few sheets of standard printer paper around the card to protect it.

https://community.ebay.com/t5/Ask-a-Mentor/Standard-envelope-shipping/m-p/34239169#M5984

disneyshopper · Answer

The ebay standard envelopes are "read" by the scanners at the sorting machines in the hubs, which is why there are size and thickness requirements. Then they are sent to your local post office for final delivery. That is why they show as DELIVERED several days before actually being delivered to the buyer.

You can try tracking the envelope at any of these sites:

https://www.trackmyshipment.co/

https://www.trackmyshipment.co/shipment-tracking

https://parcelsapp.com/en/carriers/easyship

If you have to refund the buyer for an Item Not Delivered case, you can get reimbursed here:

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#m22_tb_a1__6