ebay standard delivery items getting lost in the mail

Question

I have several items I have mailed with an ebay standard delivery label , and they have been lost. Seven of these items mailed since the first of the year show no tracking history. When I enter the ESUS number into USPS tracking, I get a message that the item can not be tracked. Six more have some tracking history; however, the items have been lost at different facilities.

Is anyone else having this problem? How did you resolve it?

comics-scifi-collectibles · Answer

@1elaine1 This shipping method can be spotty.

eBay Standard Envelope is a Metered Mail shipping method and the tracking can only be read by the sorting equipment. You can't look it up on the USPS site like regular tracking you have to use this tracking tool> https://www.trackmyshipment.co/

If a buyer files a not received refund request then you can file an insurance claim to get your money back. See this link>

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=1&query=eBay%20standard%20envelope&intent=eBay%20standard%20&lucenceai=lucenceai&docId=HELP1689#section6

For future shipments I recommend dropping your envelopes in the metered mail box at your post office.

You can also review this post by a fellow Mentor that has screenshots of proper packing as the envelope must remain flexible enough to easily bend around standard coffee mug to be read by the sorting equipment. The example is for coins but the same rule applies for post cards and trading cards. A high volume card seller said that he uses a few sheets of standard printer paper around the card to protect it.

https://community.ebay.com/t5/Ask-a-Mentor/Standard-envelope-shipping/m-p/34239169#M5984