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EBay shipping to my old address.
..I can't seem to change the address!!
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Discussions in this board are limited to the original poster and Community Mentors
..I can't seem to change the address!!
eburtonlab
Mentor10 months ago@davidj85
Changing an address for a current order:
Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.
The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.
The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.
Changing an address stored in the eBay account for future orders:
Go here to update all the various addresses associated with your account:
https://accountsettings.ebay.com/uas/addresses
Make sure your preferred shipping address is set as your Primary Shipping Address and any old addresses are deleted.
davidj85
OP10 months agoPackage is being delivered to my old address. I can pick it up from there. I have changed my address for future orders. Thank you!
eburtonlab
Mentor10 months agoYou are welcome -- good luck!